How do I schedule an appointment?

To schedule an appointment with one of our counselors, call our office number at (540) 373-1200 . Our receptionists are typically in the office from 9am-2pm Mon-Fri.

If you do not reach a receptionist, leave a voicemail in our main mailbox with your name and phone number and we will return your call as soon as possible. Whether you are looking for couples counseling, counseling in Fredericksburg or Stafford, or a psychologist in Fredericksburg  -- give us a call today.



How much does therapy cost?


Counseling, psychotherapy, and mental health services at Riverside Counseling, Pllc are offered for a range of prices making it affordable to many in the community:


Owners and doctoral-level clinicians all charge $150 for the initial session and $125 for subsequent sessions.


Other Licensed Clinicians charge $130 for the initial session and $110 for subsequent sessions. 


Riverside Counseling Residents charge $65 for sessions.


Riverside Counseling Intern charge $45 for sessions.


Will the services be covered by my insurance?

Currently, Riverside Counseling accepts Anthem, Aetna and Tricare Standard insurance. For those with other insurance, including Tricare Prime, our services may be reimbursable by your insurance company.  In these cases, Riverside will provide a receipt for services rendered. The receipt you receive after each visit for services may be submitted to your insurance company and should be paid back to you by the insurance company per your  out-of-network benefits or health care savings accounts.   You may wish to call your insurance provider in advance to ask about reimbursement for out-of-network counseling services.  Or you may call Riverside and we will try to help you find the best fit.


What should I ask my insurance provider?


For the possibility or reimbursement for out-of-network coverage, check your policy carefully and ask the following questions:

Do I have mental health benefits?
What is my deductible and has it been met?
How many mental health sessions per calendar year does my insurance plan cover?
How much does my plan cover for an out-of-network mental health provider?
How do I obtain reimbursement for therapy with an out-of-network provider?
What is the coverage amount per therapy session?
Is approval required from my primary care physician?



Why should I pay privately or “Out of Pocket”?

Many clients choose not to involve insurance companies in their mental health care. Their counseling is not limited by the diagnosis, treatment plan or session limits that health insurance companies dictate. Insurance companies often limit the number of sessions and even the type of therapy. Many insurance companies do not cover couples/relational or family therapy.

To have therapy services covered under insurance, a mental health diagnosis must be made. This then becomes a part of your permanent health care record. This may lead to limitations such as denial for quality life insurance or health insurance later on. Additionally, since a mental health diagnosis must be made to obtain reimbursement, the insurance company has to know a lot of information about you to be covered. The insurance company can review all of your records at their discretion.

By paying privately or out of pocket, we can assure private pay clients of the highest degree of privacy, flexibility and control of their mental health record allowed by Virginia state law, since our records are exempt from insurance reporting and random compliance audits. Our work is off record.

In addition, many insurance companies require a deductible to be met before they start paying, so you may be paying out of pocket anyway.

We will work collaboratively to decide how often to attend therapy and you decide what you want to focus on. You have the control, not the insurance company.



What is your cancellation policy?

The time that is allotted for your therapy session is unique to you. Riverside Counseling reserves that time for you and requires a 24 hour cancellation notice. Appointments cancelled with less than a 24 hour notice will be billed at the session fee.

Questions?


404 Chatham Square Office Park, Fredericksburg, VA  22405 US    9:00am-9:00pm M-F     Phones - 9:00am-5:00pm